Administrative Medical Assisting by Fordney M.T., Follis J.J.

By Fordney M.T., Follis J.J.

Administrative scientific helping, 4E is the main complete hands-on textual content and workbook studying package deal on hand for clinical workplace management scholars. This revision incorporates a new bankruptcy on conventional and controlled care settings, plus controlled care subject matters built-in all through the place acceptable, reminiscent of controlled care contracts, implications of controlled care contracts on monetary features of practices, referrals, and assortment suggestions in a controlled care atmosphere. Accompanying the textual content is a loose home windows< studyguide application consisting of greater than 1,000 actions and alertness workouts particular to the management of todayÆs dynamic scientific workplace setting. a brand new 2-column layout and plenty of extra photos and figures were additional to aid and workbook recommendations.

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Limit waiting time for patients. If an emergency arises, causing a long wait, explain to the patients in a timely and professional manner. • Practice good public relations. Always be polite, smile, and show genuine concern for your patients and their families. 36 Section I ■ Introduction to Medical Assisting Checkpoint Question 8. What is the law of agency, and how does it apply to the medical assistant? EMPLOYMENT AND SAFETY LAWS Civil Rights Act of 1964, Title VII Title VII of the Civil Rights Act of 1964 protects employees from discrimination in the workplace.

As a medical assistant, it is your responsibility to report illegal or unethical behavior or signs of incompetence in the medical office. See Box 2-11 and think about how would you handle this difficult situation. ) Licensure, Certification, and Registration Medical professionals can be licensed, certified, or registered. Licensure is regulated by laws, such as medical practice acts and nursing practice acts. If a particular profession is a licensed one, it is mandatory that one maintain a license in each state where he or she works.

You must understand that you can be sued in this instance and that respondeat superior does not guarantee immunity for your actions. For example, Mrs. Smith is a chronic complainer, calling your office frequently with minor concerns. Today, she calls complaining of tingling in her arms. The physician has left for the day, so you tell Mrs. ” During the night a blood vessel in Mrs. Smith’s brain bursts. She has a cerebral hemorrhage (bleeding inside the brain) and dies. The family sues. The physician claims that you were instructed not to give advice over the telephone.

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